Average Reviews:
(More customer reviews)I've had a consumer grade Karcher electric pressure washer for a number of years, and the one listed here is no different. It has served me faithfully for many years until yesterday, when I stepped on the input garden hose just in front of its input hose bib - crack!! (*&#$*&(*&#$
Its input hose bib was plastic (polycarbonate?) and not strain relieved!!!
I dissasseble the plastic case (deeply recessed torx screws!! - no problem) and discovered that the plastic hose bib is integrated into the cylinder head and was non-replaceable.
Karcher's web site has no useful consumer information re: non-waranty repairs or parts. Only non-waranty repairs are for pro-grade gas washers (which have nice brass hose bibs by the way). No parts list available for my model and discontinued.
I ended up encasing the cracked hose bib with epoxy putty. Sealing the margins with RTV silicone, then conpressing the RTV with adhesive conpression tape, so maybe I can finish my deck project before having to buy a new washer.
What I find disheartening is here you have a moderately expensive piece of equipment, ~$200, with moderately expensive components (electric motor, precision machined pistons, check valves, GFI switch, etc.) and it's completely destroyable by a non-replaceable, non-strain relieved, externally exposed, cheap plastic hose bib! They could have put in a brass one, or mechanically supported the plastic one, or even mechanically decoupled the whole thing by a short flexible section of hose!
-Bruce
Click Here to see more reviews about: Factory-Reconditioned Karcher K3.68M 1,800 PSI 1.5 GPM Electric Pressure Washer
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